Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging (resellable condition). You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at sales@rvappliances.com.au Please note that returns will need to be sent to the following address: 10/9 Inspiration Drive, Wangara, WA. 6065
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@rvappliances.com.au

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Goods that have been used or out of original packaging cannot be returned, Goods if returned for change of mind must be in resellabel condition. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

Refunds will be processed through the same means as payment, please contact us at sales@rvappliances.com.au for further info