Shipping Policy

At RV Appliances, we aim to dispatch your order as quickly and efficiently as possible.

Processing Times

• Orders are typically processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During busy periods, processing times may be slightly longer.

Shipping Within Australia

We ship Australia-wide using trusted freight carriers including Australia Post and specialist courier networks.

Shipping costs are calculated at checkout based on:

• Delivery location
• Weight and dimensions of your order
• Selected shipping method

Some larger or bulky items may require specialised freight services.

Delivery Timeframes

Estimated delivery times after dispatch are:

• Metro areas: 2–7 business days
• Regional areas: 3–10 business days
• Remote locations: 5–14 business days

These are estimates only and may vary depending on the carrier and your location.

Tracking Your Order

Once your order has been dispatched, you'll receive an email with tracking details so you can follow your shipment.

Bulky & Oversized Items

Large appliances and oversized products may:

• Require additional freight charges.
• Be delivered by specialised carriers.
• Require someone to be available to receive the delivery.

If additional freight charges apply that cannot be accurately calculated at checkout, we'll contact you before dispatch.

Authority to Leave

If you choose Authority to Leave (ATL), parcels will be left at the delivery address if deemed safe by the carrier.

Once a parcel has been delivered under ATL, RV Appliances cannot accept responsibility for loss, theft or damage.

Delivery Delays

While we work hard to dispatch orders promptly, we cannot guarantee delivery times once your parcel has left our warehouse.

Delays caused by freight carriers, weather events or other unforeseen circumstances are outside our control.

Damaged or Missing Deliveries

If your order arrives damaged, or if you believe part of your order is missing:

• Notify us within 48 hours of delivery.
• Include photographs of the product and packaging where possible.

We'll work with you to resolve the issue as quickly as possible.

Incorrect Delivery Details

Please ensure your shipping address is correct before placing your order.

If an incorrect address is provided and the parcel needs to be redirected or returned, any additional freight charges may be payable by the customer.

Click & Collect

Where available, eligible products may be collected from our Wangara warehouse.

You'll receive a notification once your order is ready for collection. Please do not attend until you've received confirmation.

Questions?

If you have any questions regarding shipping or delivery, please contact us:

Email: sales@rvappliances.com.au